Joel S.
Senior Technical Program Manager at Wayfair
- Role
- Senior Technical Program Manager at Wayfair
- Location
- Worcester County, MA, US
- LinkedIn followers
- 500 followers
About Joel S.
Leader in scaling real-time, high-traffic, and regulated platforms across eCommerce, gaming, and AI-driven systems. Proven track record delivering modern architectures (GraphQL, microservices, Next.js), leading cross-functional execution, and owning platform performance from design through production operations.
Experience
Senior Technical Program Manager
Apr 2024 — Present
Led migration of high-traffic, multi-brand eCommerce cart platform from legacy monolith to scalable multi-tier architecture (GraphQL + Next.js) supporting web and mobile experiences- Delivered platform modernization, enabling improved performance, maintainability, and cross-brand scalabilityIntroduced an AI-driven testing strategy, reducing QA costs by 40% while increasing test coverage and release confidence- Led accessibility (A11Y) compliance initiatives aligned with WCAG and the European Accessibility Act, ensuring legal compliance and improved customer experience- Coordinated org-wide planning (OKRs, capacity) for customer-facing platforms across brands and locales
Education
University of Pittsburgh
BS, Information Science/Computer Science
1992 — 1995
Worcester State University
Ad Hoc Graduate Coursework, Business/Commerce, General
2012 — 2017
Defense Language Institute
Russian Language and Literature
1988 — 1989
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