Joel P
Sales | Partner Management
- Role
- Partner Management Support at Amazon
- Location
- Chennai, IN
- LinkedIn followers
- 500 followers
About Joel P
Hello! My name is Joel, and I\'m a customer service professional with a proven track…
Experience
Partner Management Support
Apr 2022 — Present · IN
As a Selling Partner Support Associate at Amazon.com Inc, my role involved investigating and resolving issues to drive better service for customers and employees. I took pride in providing excellent customer service by effectively answering questions, suggesting effective solutions and resolving issues quickly. As a result, I was able to increase customer satisfaction ratings by [Number]% through my dedication and commitment to providing the best possible service.One of my key strengths in this role was my ability to engage in conversations with customers to understand their needs, resolve issues and answer any product questions they may have had. By actively listening to their concerns and questions, I was able to build a rapport with customers and ensure that their needs were met to the best of my ability.In addition to my role as a Selling Partner Support Associate, I was also responsible for playing an SME (Subject Matter Expert) role for new colleges. This involved sharing my expertise and knowledge with colleagues and new recruits, ensuring that they were trained to provide the same high level of service that I was committed to delivering.Overall, my time at Amazon.com Inc taught me the importance of providing excellent customer service, building strong relationships with customers, and being a valuable asset to the company as a whole. I am confident that the skills and experience I gained in this role will serve me well in any future positions I may hold, and I am grateful for the opportunity to have worked with such a reputable and innovative company.
Education
Brindavan Public School
12th
2008 — 2010
St antony’s hss
10, SSLC
2005 — 2008
St.Peters University
Bachelor of Engineering (BE), Mechanical Engineering
2010 — 2014
TinkerTots
Foundation degree, STEM | Maker Space | TinkerTots
2019 — 2020
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.