Joel Gomez

About Joel Gomez

Ability to develop research projects or development that provide solutions to problems. Ability to work in a team or individual, always looking for the best way to carry out activities.Achievement and results oriented, making the necessary decisions to decrease the impact for the organizationExtensive knowledge of the different technologies in the area of Telecommunications, especially IP and Telephony solutions.Design and manage of Voice Platform (SIP, MGCP, H323, SS7, ISDN, R2, etc) Manage Access solutions XDsl, SDH, Metro Ethernet and GPON.Manage of Router and switches Cisco, Mikrotik and routing Protocols IS-IS, OSPF, EIGRP and BGP.Handle topology Dual stack for transition from IPv4 network to IPv4/IPv6Implementations Cloud solutions over AWS and VMWAREManage of Linux Server and Windows ServersKnowledge of IPTV Solutions

Experience

1. Senior Support Engineer

   Reddot Networks Us

   Jan 2017 — Present

   Performs Installation of a new Reddot telephone platform, migrate the actual platform and define the best route to growing up the platform, following the general Manager requirements • Engineering Support in the area of developing new projects particularly related to the area oftelephony and IP *Troubleshooting on Access Network GPON Network (OLT Ubiquiti and Huawei)*Troubleshooting on Metrorthernet extended conformed with Switch and router Mikrotik and Ubiquiti*Troubleshooting on Access Radio Ubiquiti Point to point and Point to Multipoint.*Troubleshooting on Core IP conformed by Cisco Routers Nexus 9K, ASR Series and Cisco switches.*Remote hand on Datacenter on installations and implementation of hardware (Router and Servers)*Analyze and create new product, based on markets needs, evaluating new providers • Support pre-sales and post-sales to give the best proposal adaptive to the customer’s needs and his budget.*Manage of Virtual Server (EC2), DNS (Route53) on AWS*Manage Virtual Server Linux and Windows Solutions over VMWARE.*Manage Web page over Wordpress and Wix platform.• Procedure of Troubleshooting for different units of supporting.*Coordinate with Development team implementing of new module and improvement over White Label Solutions that integrate the service of Internet, Voice, SMS,eFax and Billing (payment gateway)• Network Documentations*Implementing of network tools for monitor of network as Solarwind, Zabbix using Snmp and Netflow and Ubiquiti UNMS • Coordinate the implementation preventive maintenance to solve network problems and provide resources for future operation. • Monitors and Analyzes Vendors Traffic Reports, to keep quality of services with less cost available

Education

• IUT-RC

  TSU Electricidad, Telecomunicaciones

  1997 — 2000

• France Telecom

  Spécialiste dans Telecomunicacion, Transmission

  2001 — 2003

• IUT

  Especializacion Telecomunicaciones, Telecomunicaciones

  2001 — 2003