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Joel Mascarenhas

Currently holding more than 4 years of Experience in Customer Service, Sales and Leadership role.Experience in Banking and Finance.Superlative Communication skills.Exceptional Customer Handling Skills.

Role
Associate Manager - Global Indian Centre at Standard Chartered
Location
Chennai, TN, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Joel Mascarenhas

Good Day Folks!I am Joel M, currently residing in Chennai. Procuring for a proficient opportunity in Communications and Relations Domain. Over 2 years of experience in international voice process as a Senior Sales Representative and Senior Client Care Representative. Possessing knowledge on both Inbound calls and Outbound calls. Developed skills on cross-selling and up-selling. Achieving organizational goals with out of the box ideas.Key Skills Leadership Communication Banking and Finance Analyzing Efficient Learner Prompt Decision Making Creativity Patience Active Listner Goal Oriented Focus on productivity Strong NegotiatorThats All For Now Thank-you!

Experience

  1. Associate Manager - Global Indian Centre

    Standard Chartered

    Aug 2025 — Present · IN

    Pilot Batch Leader spearheading the launch of a brand-new sub-segment in affluent banking through the Global Indian Proposition, designed to facilitate international account setups for Indians worldwide. Demonstrated strong expertise in client onboarding, risk analysis, process development and enhancement, and stakeholder management, while excelling in team leadership, training, networking, and client relationship management. Recognized for driving innovation, building processes from the ground up, and delivering excellence in a fast-evolving global banking landscape.

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