Joel Lovely

Field Implementation Specalist Iii @United Airlines

Deployed and transitioned Android kiosk to Windows across 12+ airports.• Communicated effectively across all levels of the enterprise. • Documented and labeled 50+ network switches, streamlining a large-scale switch refresh project• Racked and Deployed network hardware, including switches, UPS and routers in airport communication centers, contributing to project-critical infrastructure.• Troubleshot technical issues for over 100+ end-users, effectively leveraging company resources. Strong understanding of key IT tools and platforms, Including ServiceNow, Active Directory, and Microsoft Direct Connect, to support and maintain enterprise systems.