Joel Kumar
Business Analyst | Agile | Data Analysis | POS, CMS, ADF | Requirement Gathering | BRD, FRD
- Role
- Associate Business Analyst at Impact Tech Solutions
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Joel Kumar
Results-driven Business Analyst with Several years of experience in BFSI, healthcare, and…
Experience
Associate Business Analyst
Aug 2022 — Present
Gathered, analyzed, and documented business requirements across retail (POS/CMS), BFSI (RBI ADF), and healthcare (ExpEDium) domains, aligning solutions with organizational objectives->Prepared BRDs, FRDs, and SRS with detailed functional and non-functional requirements, workflows, and integration points->Defined functional specifications, user stories, and acceptance criteria for core modules such as order lifecycle, inventory, patient management, and regulatory reporting->Conducted requirement walkthrough sessions with stakeholders, ensuring validation, sign-off, and alignment with business needs->Designed process workflows and data flow diagrams (DFDs) to illustrate end-to-end business operations and improve process efficiency->Collaborated with cross-functional teams (UI/UX, development, QA, ETL) to translate business needs into technical deliverables->Managed data mapping, logic verification, and ETL validation for regulatory reporting (ADF), ensuring compliance with RBI standards->Defined and validated workflows for device integration (POS), EHR systems (healthcare), and core banking systems (BFSI)->Leveraged Agile tools (JIRA, Azure DevOps, Redmine) for issue tracking, sprint planning, and progress monitoring->Developed reporting requirements and dashboards for sales, discounts, loyalty, and compliance to provide actionable insights->Coordinated UAT, SIT, and production deployments, ensuring accurate testing, defect resolution, and successful sign-offs->Enhanced business efficiency by identifying process gaps, optimizing workflows, and supporting future enhancements like telehealth, mobile access, and real-time reporting.
Education
JNTUH College of Engineering Hyderabad
Bachelor of Technology - BTech
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