Joel Kraus

Business Process Reengineering @Apple

Leveraging industry trends, best practices, and leading-edge technology and process improvement ideas Leading and implementing change management initiatives, influencing decisions through collaborations, leadership and a customer-focused approach Providing functional subject matter expertise and technical leadership around business systems and processes Working knowledge of the software development lifecycle (SDLC) Being responsable for custom web application development and Tableau dashboard Solutions Developing and maintaining key project governance documentation to ensure and appropriate amount of structure is applied to enable project success Gathering, synthesizing and documenting business requirements, process flow, and design specifications to enable internal and external technical development Facilitating project-related test plan development, cutover, knowledge transfer, and post-mortem activities. Assessing gaps between current systems/processes and business needs, develop multi-year roadmaps to address gaps Providing timely, relevant communication and elevate critical risks to project management and senior-executive teams Acting as a liaison between global business teams, IS & T, and supply chain partners to ensure that business requirements are complete and fully addressed by proposed technology solutions.