Joel Hoard

About Joel Hoard

I am passionate about people and genuinely helping them get to where they want to go…

Experience

1. Small Business Specialist

   U.S. Bank

   Jan 2024 — Present · Grand Rapids, MN, US

   Ensure optimal levels of customer services for all business products-Develop and expand portfolio and maintain effective business relationships for customers-Provide sales support to all clients and manage efficient working of brand-Maintain effective customer relationships and manage all management services and loans-Coordinate with staff and resolve all issues for business products and services for branch-Monitor all referrals and walk in customers and acquire new customers for branch and develop cross sell opportunity-Maintain effective relationship with all customers and sell all financial products-Documents all sales activities and prepare targets for future sales-Manage and ensure achievement of all target goals-Develop local competition strategies and manage all objections-Maintain effective relationships with important centers-Ensure compliance to regulations and standards-Maintain effective relationship with regulators and address all issues-Develop an environment to develop and support brands-Perform internal and external auditing and address all issues by regulators.

Skills

• Store Management
• Customer Service
• Event Planning
• Sales
• Time Management
• Coaching
• Sales Management
• Microsoft Excel
• Recruiting
• Team Building
• Management
• Hiring
• Customer Satisfaction
• Training
• Profit
• Sourcing
• Leadership