Joel Hardy
Head of Outsourced Partnerships @NewDay
York, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2025 — Present
Head of Outsourced Partnerships @NewDay
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SKILLS
Customer ExperienceStakeholder ManagementCall CenterContact CentersCall CentersProject ManagementChange ManagementRelationship ManagementProcess ImprovementLeadershipRecruitingFinancial ServicesPerformance ManagementManagementTeam ManagementService DeliveryBusiness Process ImprovementCoachingInsuranceQuality AssuranceOutsourcingProject DeliveryCrmBusiness AnalysisBusiness TransformationEmployee EngagementRisk ManagementTeam LeadershipCustomer RetentionOperations ManagementStrategyBpoFsaPerformance ImprovementCulture ChangeGovernanceComplaint ManagementPrince2Resource ManagementTraining Delivery
ABOUT JOEL HARDY
Senior Lead / Head of Outsourced Partnering
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