Joel Glidden
Global Professional Services Leader | Digital Transformation | Customer Success | Business Development | Employee Engagement | Project Governance | Innovation | Change Management | Talent Development
- Role
- Executive Director at Syssero®, A Rotation Digital Company
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Joel Glidden
I am an accomplished leader with 20+ years of experience delivering business transformation and technology enablement services to Fortune 500 as well as small and medium businesses across financial services, professional services, manufacturing, technology, retail, and government industries. I have an unwavering focus on business development, customer success, project governance, and employee engagement with the ability to make complex topics simple, predict unintended consequences, and make demanding work enjoyable. I am an influential strategist that builds alliances among stakeholders and empowers teams to deliver impactful results through fostering a culture of inclusion, innovation and providing value. Highlights include- Championing a 95% positive customer satisfaction rate across clients- Leading 200+ digital transformation programs including three over $10M- Promoting diversity, equity, and inclusion among team members resulting in <5% attrition- Managing remote global cross-functional team structures for over 10 years- Producing strategic roadmaps and prioritization of enterprise initiatives- Pioneering innovation that provide positive disruption to enable business growth- Incubating new product and service offerings, branding, and sponsoring continuous improvement.
Experience
Executive Director
Syssero®, A Rotation Digital Company
Jan 2024 — Present
Education
Northern Illinois University
B.S., Accounting
1988 — 1993
Skills
- Budgets
- Enterprise Software
- Business Intelligence
- Project Management
- Consulting
- Business Process Improvement
- Project Planning
- Analytics
- Cloud Applications
- Communication
- Saas
- Accounting Applications
- Erp
- Data Warehousing
- Professional Services
- Financials
- Integration
- Vendor Management
- Product Management
- Cloud Computing
- Business Process
- Management
- Software Implementation
- Business Analysis
- Leadership
- Business Intelligence Projects
- Oracle E-Business Suite
- Solution Selling
- Peoplesoft
- International Project Management
- Strategy
- Workday
- Innovation Development
- Global Hcm
- Team-Oriented
- Payroll
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