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Joel Gerson

Director, Head of Cards Fraud Analytics, Citi

Role
Director, Head of Cards Fraud Analytics at Citi
Location
Baltimore City County, MD, US
LinkedIn followers
500 followers
OtherView LinkedIn profile

Experience

  1. Director, Head of Cards Fraud Analytics

    Citi

    Jul 2025 — Present · Wilmington, DE, US

    Lead team of ~75 managers and analysts across multiple geographic regions responsible for fraud acquisition and authorization strategy across Citi Consumer Credit Card portfolios. Accountable for balancing operational expense, customer experience, and fraud detection.

Education

  • University of Delaware

    Bachelor of Science, Magna Cum Laude, Economics, Business Administration

    2009 — 2012

Skills

  • Microsoft Office
  • Access
  • Microsoft Visio
  • Business Analysis
  • Data Analysis
  • Compliance
  • Operational Risk Management
  • Business Process Mapping
  • Analysis
  • Marketing
  • Microsoft Word
  • Project Management
  • Economics
  • Research
  • Microsoft Excel
  • Powerpoint
  • Financial Analysis
  • Regulatory Risk Management
  • Banking

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Joel Gerson — Director, Head of Cards Fraud Analytics at Citi in Baltimore City County, MD, US | Unifers