Joel Frank
Certified ScrumMaster (CSM) | Agile Project Manager | 15+ Years in Financial Services and Leadership | Team Development and Process Improvement Expert
- Role
- General Manager at Btg Universal
- Location
- Coimbatore, TN, IN
- LinkedIn followers
- 500 followers
About Joel Frank
Certified ScrumMaster (CSM) with 15+ years of experience in core banking, sales, and NGO…
Experience
General Manager
Mar 2022 — Present · Coimbatore, IN
Facilitating team collaboration and communicationLeading projects with agile principlesManaging stakeholder expectationsDriving continuous improvement and efficiencyFacilitated Agile and Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.Collaborated with stakeholders and product owners to gather and analyze business requirements, effectively translating them into welldefineduser stories and acceptance criteria.Managed and prioritized the product backlog to ensure alignment with business objectives and stakeholder expectations.Led cross-functional teams, promoting clear communication and proactively removing impediments to drive project success.Implemented process automation and workflow enhancements, resulting in reduced operational inefficiencies and increased productivity.Conducted risk analysis and developed mitigation strategies to ensure smooth project execution while addressing potential challenges.Developed comprehensive project roadmaps and timelines, guaranteeing timely delivery and adherence to project scope.Provided mentorship and Agile coaching to development teams, fostering a culture of continuous improvement.Analyzed and reported on key project performance indicators (KPIs), sprint velocity, and team performance to facilitate data-drivendecision-making.Enhanced client communication and stakeholder engagement to ensure transparency and alignment with business objectives.
Education
University of Madras
Master of Business Administration - MBA
2010 — 2012
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