Joel Finney
Sr Manager IT Service Management (Itsm & Itom) and Servicenow Platform Owner @Whirlpool Corporation
Benton Harbor, MI, US
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WORK HISTORY
Oct 2021 — Present
Sr Manager IT Service Management (Itsm & Itom) and Servicenow Platform Owner @Whirlpool Corporation
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Lead a team of 9 personnel and managed the services relationship of 2 vendors, owning the improvement, management, and governance of ITSM, ITOM, and the ServiceNow Platform for all IT Operations. Additional responsibilities include Reporting and Dashboards, Release Management and budget management for the Global Infrastructure team.
SKILLS
Force ProtectionMilitary OperationsProject ManagementC4isrDodPersonnel SupervisionArmyContingency PlanningLeadershipActive Dod Secret ClearanceInformation AssuranceTechnology LeadershipMilitary ExperienceReadinessBriefingOrganizational LeadershipManagementMilitary TrainingMilitaryOperational PlanningCross-Functional Team LeadershipPhysical SecurityComsecCommandSecurity Clearance
ABOUT JOEL FINNEY
As an IT professional with 15 years of experience across corporate and military settings…
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