Joel Coppella
Client Support Manager at ARMADA Supply Chain Solutions
- Role
- Client Support Manager at Armada Supply Chain Solutions at ARMADA Supply Chain Solutions
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Joel Coppella
Experienced manager with a proven track record of success and sustained volume growth for multiple clients.
Experience
Client Support Manager at Armada Supply Chain Solutions
Mar 2022 — Present
Manage and support 7 direct reports who work directly with buyers & warehouses to ensure supply.Onboarded new clients and assisted with major business changes for existing clients.Personally led projects for my department that totaled 1,500+ hours of annual time savings through automation and enhanced reporting.Collaborate with internal teams to improve fill rate and resolve stakeholder issues, ensuring service and budget goals are met.
Education
Penn State Erie, The Behrend College
Interdisciplinary Business with Engineering Studies with Supply Chain Dual Major
2013 — 2017
Skills
- Microsoft Access
- Microsoft Word
- Public Speaking
- Leadership
- Strategic Planning
- Sap Erp
- Sql
- Social Media
- Marketing
- C++
- Customer Service
- Research
- Microsoft Office
- Powerpoint
- Microsoft Excel
- Peer Mentoring
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