Joel Charles

About Joel Charles

As a passionate Full Stack Developer with expertise in Java, SQL, HTML, CSS, basic JavaScript, Angular, and Data Structures, I am actively seeking an entry-level position in the IT industry. My goal is to contribute my knowledge and skills to make a meaningful impact. I am driven by the ambition to grow into a well-rounded IT professional, making significant contributions to the success of the organization. I hold a graduate degree in Electronics Engineering with a commendable CGPA of 8.84. My strong academic background has fostered a solid foundation for my journey into the world of software coding and programming. To gain practical experience and sharpen my abilities, I successfully completed a 6-month Full Stack Developer internship at Kodnest Technologies Private Limited, located in Bangalore. During this enriching internship, I worked as a dedicated intern, collaborating with a dynamic team on real-world projects. This comprehensive training equipped me with the necessary technical expertise to thrive in a professional environment. I have a genuine passion for technology and a strong work ethic, which drives me to excel as a Full Stack Developer. My problem-solving skills and attention to detail allow me to tackle complex challenges with confidence and creativity. Alongside my technical skills, I possess excellent communication skills in both English and local languages. This proficiency enables me to effectively communicate and collaborate with team members, creating a productive and harmonious work environment. I am enthusiastic about learning from experienced professionals and actively contributing to projects that drive technological advancement. As an dedicated and detail-oriented individual, ready to take on new challenges and make significant contributions to the IT field. I am excited to be a part of a forward-thinking team and contribute to projects that shape the future of technology.

Experience

1. Assistant Manager Tech Support Engineer

   V K Control System Private Limited

   Jan 2024 — Present · Amravati, IN

   In my role as a Technical Support Engineer at V K Control System Private Limited, I play a crucial role in supporting Sleek Bill Billing invoice software, a key product under the umbrella of Sleek Bill Billing Software Company, a subsidiary of our parent organization. This software is specifically designed to cater to the unique needs of Indian businesses, streamlining the billing and invoicing processes.My day-to-day responsibilities involve delving into the intricacies of the Sleek Bill software to troubleshoot issues, engage with clients to understand their concerns, and provide effective solutions to live problems. I take pride in my ability to handle clients with finesse, ensuring their satisfaction and a positive overall experience.One of my strengths lies in effective communication, which is essential in both understanding clients\' needs and conveying solutions in a clear and understandable manner. This skill has proven invaluable in bridging the gap between technical aspects of the software and clients\' varying levels of expertise.Moreover, my expertise extends beyond technical troubleshooting; I possess a deep understanding of the Indian business and taxation system. This knowledge allows me to offer holistic support, addressing not only software-related concerns but also providing insights into how the Sleek Bill software aligns with and optimizes for the complex regulatory landscape in India.In essence, my role goes beyond traditional technical support, as I actively contribute to enhancing the overall experience of our clients by combining technical proficiency with a comprehensive understanding of the business environment in India. I am committed to ensuring that our clients seamlessly navigate the world of billing and invoicing, ultimately contributing to the success of businesses across the country.

Education

• Dr. Bower Apostolic English High School

  High School Diploma, General Science

• New Apostolic English School

  Middle School Diploma

• Karmavir Dadasaheb Kannamwar Nagpur Polytechnic

  Diploma of Education, Electronics and Communication Engineering

• Karmavir Dadasaheb Kannamwar College of Engineering

  Bachelor of Engineering - BE, Electronics Engineering