Joel Babe

About Joel Babe

Leadership is the capacity to translate vision into reality.” – Warren Bennis I am an accomplished Hospitality Leader presenting 12 years of hotel management, customer service, training & development, consulting, strategic leadership, and organizational leadership. I leverage my expertise in hotel operational management to achieve cost-effective results. I empower team members through coaching & mentoring, overseeing budgets, and launching continuous process improvements to achieve positive results. I handle financial forecasts to manage Profits & Losses (P&L), consistently exceeding revenue goals. I drive organizational success by building strategic relationships, presenting visionary leadership, handling negotiations, and resolving conflicts. My background includes gaining a series of promotions to positions of increased leadership, authority, and responsibility, rising from Director of Rooms to Hotel Manager by working directly with the General Manager to drive a landmark luxury hotel towards becoming the first five star level hotel in the State of Louisiana. I always show my dedication to delivering quality guest experiences by leveraging my bilingual skills in Spanish and English. Key Skills Organizational Efficiency Customer Service People Management Budget Control Strategic Planning Employee Relations Continuous Process Improvements Business Development Staff Empowerment Workplace Safety Budget Oversight Performance Enhancement

Experience

1. the Windsor Court

   The Windsor Court

   Present

Education

• University of Toronto

  Bachelor's degree, Bachelor of Arts Equivalent

  2003

• Cornell University

  MASTER CERTIFICATE IN REVENUE MANAGEMENT

  2019 — 2020

• EHL

  Master of Business Administration - MBA-Hospitality

• Seneca Polytechnic

  Court & Tribunal Agent Diploma, Law

  2004 — 2009