Joel Amar

About Joel Amar

Senior Lean Coach focusing on mentoring Executives on their Lean journey as well as deploying Lean Management Systems and Problem Solving. My focus is primarily on developing people and creating alignment to meet Customer and business needs and to help them transform their culture and the way they operate. I balance facilitation, people skills, and Lean methodology (intertwined with Six Sigma, Rapid Process Improvement, Process Management, and Journey Mapping) to help businesses understand what matters, where to focus, how to see (are we winning or losing today?), and solve problems in order to succeed. I help others understand their Customers and business partners. Specialties: Lean (Transactional and Manufacturing), Customer Experience, Six Sigma, Rapid Process Improvement, Journey Mapping, and Process Management Engaging others with empathy to understand their viewpoints, facilitation, presentation and training for individuals or groups (small to large) Strategic and detailed process thinker Negotiating and influencing at all levels of an organization Customer and Business focus

Experience

1. Executive Director - Process Improvement Director

   JPMorganChase

   Oct 2022 — Present · Tampa, FL, US

   I lead building the Lean Management Operational System (LMOS) Sustainment program. I am also accountable for using hyper automation (Rapid Process Automation, Machine Learning, Artificial Intelligence, and Process Mining) to enhance and simplify the build and upkeep of our LMOS.