Joe Klee

About Joe Klee

Skilled hospitality professional with 5+ years of account management, project management and consulting experience• A team player and self-starter who quickly adapts to new opportunities and challenges Specialties: Hospitality, Social Media, Account Management, Client Relations, Data Analytics, Relationship Management, Customer Service, Brand Marketing and Email MarketingCRMs: SalesForce and NetSuite, Google Analytics, Microsoft Office, Tabelau and SEO / SEM

Experience

1. Events Experience Manager

   Conrad New York Downtown

   Apr 2025 — Present

   Managing the hotel’s daily reservations processes and operations, such as room inventory, group rooming lists, cut-off dates, and occupancy. • Evaluating rates and identifying opportunities for upselling.• Overseeing the hotel’s Passkey account including providing trainings, maintaining inventory, creating custom web links and updating rates.

Education

• Cornell University

  MMH, Hospitality Administration/Management

• Seton Hall University

  NJ Teaching Certificate

• Rutgers University

  B.A., Double Major: Economics & Political Science

• University of Vermont

  Continuing Education

Skills

• End User Training
• Account Maintenance
• Sales
• Online Chat
• Keyword Research
• Account Management
• Linkedin
• Management
• Social Media
• Project Management
• Media Coaching
• New Media
• Technical Training
• Analytics
• Enterprise Software
• Training & Development
• Social Media Monitoring
• Employee Training
• Marketing
• National Account Management
• SEO
• Program Management
• Netsuite
• Hospitality
• Event Planning
• Salesforce.com
• Google Analytics
• Sharepoint
• Training
• Online Marketing
• B2b
• Twitter
• Social Networking
• Social Media Measurement
• Digital Media
• Enterprise Account Management
• Online Media
• Training Skills
• Key Account Management
• Business Development