Joe Forestal

Senior Delivery Executive

Role
Sr Director of Customer Success at Encora Inc.
Location
Indianapolis, IN, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Joe Forestal

With over 25 years of experience within the technology field, I have deep experience in nearly every facet of technology having been a programmer, network engineer, software testing team leader, project manager, consultant, and IT executive. I\'ve served as a CIO, Global Program Manager, and Principle Consultant. This broad basis of experience results in a keen understanding of the fundamental challenges involved in accomplishing business goals through the deployment and management of technology. My focus for the last ten years has been in team management, large-scale Program Management, and IT governance. I have managed teams of eight to over seventy with a direct and frank, yet tactful and diplomatic communication style. I have created numerous high performance teams with a focus on developing staff, building collaboration and trust, and setting incremental goals. I\'m well-grounded in the principles of project and program management and have repeatedly applied PMBOK-based principles to lead several multi-million dollar program efforts. Specialties: Senior and Executive IT Leadership, Large-scale program management.

Experience

  1. Sr Director of Customer Success

    Encora Inc.

    May 2021 — Present · Carmel, IN, US

Education

  • Park University

    Bachelor's degree, Computer Science

    1994 — 1997

  • Anderson University

    MBA

    2003 — 2005

Skills

  • Software Development Life Cycle (Sdlc)
  • Team Leadership
  • Information Technology
  • Pmo
  • Program Management
  • Leadership
  • Governance
  • Business Process Improvement
  • Management
  • Quality Assurance
  • Requirements Gathering
  • Requirements Analysis
  • Data Warehousing
  • Strategy
  • Vendor Management
  • Strategic Planning
  • Business Analysis
  • Project Management
  • Business Intelligence
  • Budgets
  • Testing
  • Sdlc
  • Executive Management
  • Data Security
  • Security
  • Enterprise Software
  • Telecommunications
  • Team Management
  • Process Improvement

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Joe Forestal — Sr Director of Customer Success at Encora Inc. in Indianapolis, IN, US | Unifers