Joe Rodriguez

Vice President Palliative Program Director @Healing Care Hospice & Palliative

Los Angeles, CA, US

Accelerated Growth: Exponentially grew patient census by over 1750%, growing from 12to 250+ census through strategic partnerships with hospitals, SNF’s and managed careorganizations.•Secured: Led contract negotiations and payer integrations, securing agreements with 5major health plans resulting in enhanced access to care for patients and families.•Executed Initiatives: Led strategic planning, enhancing efficiency and driving 20% revenuegrowth.•Program Development: Instituted a progressive transitional care program to help integratepalliative care, post transitional compliance visits, and high-risk transitions. Addressingspecific concerns and providing effective delivery of care. Also, developed key culturallyspecific programs such as: Spanish speaking ‘Mi Amado and ESRD programs.•Facilitated Training: Simplified training for 50+ team members teaching the how to deliverphysician education and outreach programs, increasing direct referrals by 75% andboosting engagement with specialists and hospitalists.•Resolved: Optimized and refined referral-to-admission processes, cutting conversion timesby 33%, ensuring seamless patient onboarding and continuity of care.•Crisis Management: Navigated and managed to keep an organization sustainable andoperating during the COVID-19 pandemic. Championed creative ideas, careful outside thebox resourcing, active crisis management and unique positioning in order to supportmanage care partners; resulting in 112% growth month over month during the pandemic.

University of La Verne

Masters in Healthcare Administration, MHA

California State Polytechnic University-Pomona

BA, Language Communications