Joe Dall

Digital Strategy & Transformation @Mozaic

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2021 — Present

Digital Strategy & Transformation @Mozaic

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London, GB

Specialising in strategy, operating models, sourcing, and business - technology transformation.

EDUCATION

1985 — 1989

The University of Western Australia

BSc, Physics, Information Technology

1995 — 1996

The University of Western Australia

MBA, Marketing, Information Management, Technology & Innovation

SKILLS

OffshoringService DeliveryBusiness AnalysisSupplier ManagementGovernanceBusiness Process ImprovementPublic SectorDebit CardsIT StrategyChange ManagementProduct DevelopmentE-BusinessAcquisition IntegrationAlternative PaymentsCustomer ExperienceBusiness StrategyShared ServicesSourcing StrategyInternet BankingPerformance ImprovementBusiness Process DesignPayment Card ProcessingPartner ManagementProgram ManagementPartner Relationship ManagementStrategic SourcingFinancial ServicesStrategyManagementManagement ConsultingIT OutsourcingOperating ModelsBusiness ProcessBusiness Process Re-EngineeringBusiness Case PreparationStrategy DevelopmentDigital StrategyConsultingBusiness TransformationBusiness Case

ABOUT JOE DALL

Open to interim CIO, CTO and Cybersecurity roles.Successful former CIO and consulting partner and digital transformation leader, with a strong track record of shaping and delivering technology-enabled business value. Experienced in building relationships with business leaders and IT managers, providing vision and direction, establishing and leading capable teams, and delivering transformation outcomes.Key areas of interest and expertise include strategy and innovation, digital transformation, IT operating models, strategic sourcing, customer experience, cybersecurity and IT assurance, and driving performance improvement. Over the last 25 years Joe has gained significant international and UK experience across many sectors including financial services (banking, pensions, insurance, payments), retail, travel, utilities, and government.Relevant highlights include:• As CIO and Head of Digital Strategy at National Savings & Investments, Joe led the strategy and delivery of digital transformation that enabled a direct to customer business model, and drove an increase in online sales from £80m to over £2.4bn within four years.• Design and delivery of a Product Operating Model for an international insurance company, speeding up time to market and reducing development costs.• Launching new banking products, and helping banks to optimise payment settlements• Designed operating models and sourcing strategies within Financial Services, Utilities and Retail, and delivered improvements in operations, business functions and IT – for example driving $40m in cost savings for an international bank\'s card business by accelerating customer interactions by 50% and delivering a 25% transaction cost reduction.

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