Joe Charnley
Capacity Planning Manager @Education And Skills Funding Agency
Sheffield, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2021 — Present
Capacity Planning Manager @Education And Skills Funding Agency
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Sheffield, GB
SKILLS
Change ManagementManagementStrategyCall CentersStakeholder ManagementTeam LeadershipErpProject ManagementBusiness Process ImprovementPlanningService DeliveryForecastingProject DeliveryBusiness AnalysisCall CenterVendor ManagementCapacity PlanningCustomer ExperienceLeadershipOutsourcingCustomer SatisfactionMisWorkforce ManagementPeople ManagementBpoPerformance ManagementCrmCoachingData AnalysisContact CentersManagement DevelopmentSix SigmaAnalysisProject PlanningCustomer ServiceTeam ManagementOperations ManagementProcess MappingResource ManagementSla
ABOUT JOE CHARNLEY
With more than 20 years of experience working within the Contact Centre Industry, I have…
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