Joe Carraway

About Joe Carraway

I am a dynamic people and culture-oriented leader and coach with a high emotional intelligence (EQ) and a proven track record in driving business success and growth. Over my 25-year career, I’ve excelled in leadership & mindset coaching, talent development, employee engagement, and revenue generation. Specializing in multi-location management for renowned retail chains, I’ve dedicated myself to helping individuals achieve their growth aspirations while driving exceptional results and cultivating top talent.I consistently deliver outstanding outcomes by uncovering potential and harnessing the unique strengths of team members to maximize collective talent. I believe in an individualized approach, developing and leveraging strategies that align with each employee\'s strengths, which fosters a performance-based culture and promotes continuous feedback, career progression, and consistent results.My expertise includes fostering an inclusive and engaging organizational culture, utilizing a growth mindset for goal achievement, and driving consistent revenue growth. I thrive in creative problem solving, building strong internal and external relationships, and developing environments where teams collaborate, support, and achieve remarkable results together. These efforts have garnered high-level recognition, establishing me as a top performer in every organization I\'ve worked for.With a results-driven mindset and a passion for personal and professional growth, I am eager to contribute my expertise to help companies thrive, exceed sales goals, and achieve overall business success. Let’s connect and collaborate to unlock potential and achieve greatness together!

Experience

1. Regional Director

   H&R Block

   Jul 2022 — Present

Education

• Florida Agricultural and Mechanical University

  B.S., Electrical Engineering

  1992 — 1997

• University of Missouri-Kansas City

  Bloch Leadership Development Program

  2015 — 2015

• Academy of Creative Coaching

  Coach Certification, Life, Leadership, & Mindset Coaching

  2021

• Columbia Southern University

  Master of Business Administration - MBA, Business Administration and Management, General

  2019

Skills

• Sales Operations
• Customer Retention
• Store Operations
• Customer Service
• Customer Satisfaction
• Training
• New Store Openings
• Profit
• P&L Management
• Retail Management
• Loss Prevention
• Hiring
• Retail Sales
• Accountability
• Leadership Development
• Team Building
• Team Leadership
• Sales
• Recruiting
• Multi-Location Management
• People Development
• Talent Management
• Inventory Management
• Inventory Control
• Coaching
• Driving Results
• Retail
• Store Management
• Customer Experience
• Selling
• Succession Planning
• District Management
• Visual Merchandising
• Big Box
• Talent Development
• Multi-Unit Management
• Innovative Problem Solver
• Creative Strategy
• Leadership
• New Store Development