Joe Burroughs

About Joe Burroughs

Focused on coaching the entire product organization from strategy to resolving complex challenges resulting in a frictionless path for delivery and innovationBold and creative in shaping the delivery of scalable solutions requiring a mindset shift toward advanced analysis, the adoption of modern technology, and disruptive thinkingExperienced financial services product management professional having led multiple successful product launches from ideation to implementation utilizing customer feedback Driving the vision of product delivery through leading and mentoring business leaders, project managers, coaches, and team membersStrong advocate for creativity and empathy when addressing customer problems and developing new innovative product solutionsChampioning the customer experience by leveraging a strong product design background combined with more than a decade of agile enterprise leadership Compelling collaborator who effortlessly communicates up and down the value chain possessing the ability to play well with others at all levels, in any size sandbox

Experience

1. Sr Agile Technology Leader for Authentication & Identity

   U.S. Bank

   Jan 2023 — Present · Charlotte, NC, US

   I lead a team of amazing Agile Coaches and brilliant Scrum Masters who partner with top-notch Engineering Leaders, customer focused Product Managers, and User Experience Ninjas to deliver software solutions centered around protecting customers from Fraud, ID Theft, and other malicious activities.TL/DR - I have the best team, working with the best partners, delivering for the best customers.

Education

• Rochester Institute of Technology

  MS, Graphic Arts Publishing

  2002 — 2006

• Appalachian State University

  Bachelor of Science - BS, Communication, General

  1992 — 1996