Joe Burn
Technical Account Manager @Coursera
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WORK HISTORY
Technical Account Manager @Coursera
CA
EDUCATION
Trailhead by Salesforce
Explorer Rank
Auckland University of Technology
Bachelor's degree
Toronto Metropolitan University
Bachelor's degree
ABOUT JOE BURN
Technical Account Manager with a background in process improvement, partner enablement, and platform operations. I help global partners deliver impactful learning experiences by streamlining workflows, solving technical challenges, and guiding platform best practices. Skilled in CRM systems, content platforms, and tools like SQL, I bridge technical and non-technical teams to drive learner success and continuous improvement. Let’s connect if you’re passionate about education, technology, or building better systems to support learning at scale.
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