Joe Jones

Professional Services Manager @NISC

Bend, OR, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2025 — Present

Professional Services Manager @NISC

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Manager over Third-Party Integrations (TPI), Work Management (WMS), and Meter Data Management (MDM) implementations.

EDUCATION

2003 — 2008

Purdue University

Bachelor of Science, Organizational Leadership & Supervision

2014 — 2016

Purdue University

Master’s Degree, Information Technology

SKILLS

IntegrationGroup PolicyProject PlanningBoard RelationsVirtualizationServersStrategic PlanningVmware ServerDatabasesSmart GridLeadershipDellDisaster RecoveryComputer SecurityTechnical WritingTroubleshootingActive DirectorySystem CenterDisaster ResponseCrystal ReportsIT StrategyTechnical CommunicationMicrosoft ExchangeTrainingSharepointOrganizational LeadershipSecurityMultispeakCloud ComputingUtility ComputingAmiNetwork AdministrationProject ManagementBudgetsEmc StorageInformation TechnologyVmwareSoftware DocumentationIT ManagementManagement

ABOUT JOE JONES

I’m a people-first leader who turns complex operations into manageable, scalable systems. I specialize in AI adoption, intelligent automation, and continuous improvement, helping teams move faster with fewer handoffs, clearer priorities, and measurable outcomes.In Professional Services, I lead cross-functional teams through change enablement, from identifying automation opportunities to deploying practical solutions—Copilot, Power Automate, and workflow orchestration that increase efficiencies and unlock capacity. I’m equally focused on culture and capability: coaching emerging leaders, promoting data‑informed decision making, and building repeatable playbooks that stick.What I’m known for:Mentoring leaders to become confident, outcomes‑oriented managersTranslating strategy into clear operating rhythms and team behaviorsStanding up AI/automation use cases that cut busywork and improve qualityFacilitating alignment across product, services, and supportI find value in working at the intersection of people, process, and technology—where small improvements compound and teams feel the lift.

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