Joe Jones
Professional Services Manager (TPI, WMS, & MDM) at NISC
- Role
- Professional Services Manager at NISC
- Location
- Bend, OR, US
- LinkedIn followers
- 500 followers
About Joe Jones
I’m a people-first leader who turns complex operations into manageable, scalable systems. I specialize in AI adoption, intelligent automation, and continuous improvement, helping teams move faster with fewer handoffs, clearer priorities, and measurable outcomes.In Professional Services, I lead cross-functional teams through change enablement, from identifying automation opportunities to deploying practical solutions—Copilot, Power Automate, and workflow orchestration that increase efficiencies and unlock capacity. I’m equally focused on culture and capability: coaching emerging leaders, promoting data‑informed decision making, and building repeatable playbooks that stick.What I’m known for:Mentoring leaders to become confident, outcomes‑oriented managersTranslating strategy into clear operating rhythms and team behaviorsStanding up AI/automation use cases that cut busywork and improve qualityFacilitating alignment across product, services, and supportI find value in working at the intersection of people, process, and technology—where small improvements compound and teams feel the lift.
Experience
Professional Services Manager
Jul 2025 — Present
Manager over Third-Party Integrations (TPI), Work Management (WMS), and Meter Data Management (MDM) implementations.
Education
Purdue University
Bachelor of Science, Organizational Leadership & Supervision
2003 — 2008
Purdue University
Master’s Degree, Information Technology
2014 — 2016
Skills
- Integration
- Group Policy
- Project Planning
- Board Relations
- Virtualization
- Servers
- Strategic Planning
- Vmware Server
- Databases
- Smart Grid
- Leadership
- Dell
- Disaster Recovery
- Computer Security
- Technical Writing
- Troubleshooting
- Active Directory
- System Center
- Disaster Response
- Crystal Reports
- IT Strategy
- Technical Communication
- Microsoft Exchange
- Training
- Sharepoint
- Organizational Leadership
- Security
- Multispeak
- Cloud Computing
- Utility Computing
- Ami
- Network Administration
- Project Management
- Budgets
- Emc Storage
- Information Technology
- Vmware
- Software Documentation
- IT Management
- Management
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