Joe Tappeto
Data Analyst & Engineer | Customer Experience | Data Science
- Role
- Principal Engineer, Data Science at Verizon
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Joe Tappeto
Data Analyst / Engineer | Customer Experience & Insights | Data Science | Commercial AI | Data Analytics | IT ConsultantPrincipal Engineer on Verizon’s Data & Analytics team, driving dashboard isolation visualization, data modeling, and deep-dive analysis for key NPS improvement. Known for leading major CX survey platform transformations, improving engagement metrics, and consolidating enterprise survey ecosystems.Data Analyst with a strong track record of transforming complex datasets into clear, actionable insights that elevate customer satisfaction and customer experience. Blends OMNI analytics, customer insights, and corporate training expertise to deliver business-ready solutions.Systems/Platforms: SQL, Teradata, GCP, Medallia, Google Workspace, Qlik, Tableau, Looker, Hue, Gitlab, Adobe, Loader shell, ETL, Agile - Jira/Sprint, Project Mgmt, MS Office 365, MS Access, G-Suite, Visio, Figma, Excel, Splunk, Big QueryRegistered LLC and available for Corp-to-Corp (C2C) or 1099 contract engagements.
Experience
Principal Engineer, Data Science
Jul 2018 — Present · New York, NY, US
Education
Nyack College
Management , Business Administration and Management, General
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