Joe Shaw
Product Owner - Acquisition & Engagement @Skipton Building Society
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WORK HISTORY
Product Owner - Acquisition & Engagement @Skipton Building Society
Skipton, GB
As the Product Owner for Skipton Building Society’s money business, I lead the strategic development and execution of acquisition and engagement initiatives. I oversee cross-functional teams to drive the creation and enhancement of innovative financial products, ensuring alignment with business objectives and delivering exceptional value to customers.
ABOUT JOE SHAW
I am an accomplished leader with strong influencing skills and professional credibility at senior management/ExCo level within a Times Top 25 big company. My expertise is in leading the development and transformation of digital customer servicing channels, to drive customer satisfaction, improve efficiency and productivity, whilst generating measurable returns on investment. My passion is in creating positive customer outcomes through brilliant digital user experiences and digital customer servicing.
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