Joe Schumacher

IT leader with a passion for transforming business with enabling technologies and solutions.

Role: Digital Program Director, Consulting at RSM US LLP
Location: Cedar Rapids, IA, US
LinkedIn followers: 500 followers

About Joe Schumacher

CAREER SUMMARY25+ year results driven career with broad experience working with people, technology, and data providing strategic planning, communication and action plans, collaboration between departments, and creative solutions resulting in saved time, money, and resources contributing to higher revenues, lower turnover, improved technical platforms, data solutions, satisfied customers and engaged employees. CORE SKILLS & COMPETENCIES o IT OPEX/CAPEX Planning & Accountability o Global IT Sourcing & Management o Vendor & Contract Management o IT Operations Support & Management (ITIL) o SDLC Methodologies (Waterfall, Scrum, Iterative) o IT Regulatory & Compliance o Business Process Modeling & Reengineering o Product Development o Data Warehousing Architectures o Reporting & Analytics Architectures o Database Administration Management o ERP Systems Management o DRBC Strategies & Management o Technology Infrastructure Management o CRM & Contact Center Platform Integration o Quality and Voice Recording Platform Integration o Telecommunications Platform Integration

Experience

Digital Program Director, Consulting
RSM US LLP
Mar 2022 — Present · US

Education

University of Northern Iowa
Bachelor of Arts (BA)
Leadership & Effective Communication
Leadership Training

Skills

Disaster Recovery
Call Center
Team Leadership
Crm
Itil
Business Intelligence
Telecommunications
Vendor Management
Business Analysis
Contact Centers
Customer Relationship Management (Crm)
Program Management
Management
Process Improvement
Leadership
Bpo
Integration
Business Process Improvement
Workforce Management
Call Centers
Project Management
Outsourcing
Business Process

Contact information

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Work email
•••••@rsmus.com
Personal email
•••••@•••••.com
Direct dial
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Current company

RSM US LLP

Accounting · 20K employees · Founded 1926 · Chicago, Illinois, United States

Stay Alert: Avoid Recruitment Scams Across industries, cybercriminals are posing as company recruiters using fake job postings and employment offers to trick people into providing personal information or payment. Be alert and never provide personal/financial information or payment to anyone claiming to offer a job opportunity. During the recruiting process, RSM US will never: • Ask you for payment to process documents, purchase equipment, or for any other reason. • Request your banking or credit card information • Send you a check to purchase your own equipment If you believe you are a victim of a job scam, it’s recommended that you report it to law enforcement, contact your financial institution and notify the website in which the job was listed. --- RSM is the leading provider of assurance, tax and consulting services to the middle market. With over 17,000 professionals across the U.S. and Canada and a global presence in 120 countries, our purpose is to deliver the power of being understood to our clients, colleagues and communities. As first-choice advisors, we are focused on developing leading professionals and innovative services to meet our clients’ evolving needs in today’s ever-changing business environment. At RSM, we strive to deeply understand the full picture of an employee’s individual skills and passions. Our culture empowers you to own your career to reach your goals and make a meaningful impact on the world around you. Gain limitless opportunities to grow forward personally and professionally. Don’t just go forward. #GrowForwardatRSM For more information, visit rsmus.com Learn how you can #GrowForwardatRSM visit www.rsmus.com/careers

rsmus.com

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About Joe Schumacher

Experience

Digital Program Director, Consulting

Education

University of Northern Iowa

Leadership & Effective Communication

Skills

Find verified contacts for anyone on LinkedIn