Joe Sawyer
Director of Product Management, Payments @InvoiceCloud, Inc.
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WORK HISTORY
Director of Product Management, Payments @InvoiceCloud, Inc.
Boston, MA, US
Lead the vision, strategy, and multi-year roadmap for InvoiceCloud’s payment capabilities, aligning with industry trends, business goals, and customer needs.~ Manage and mentor payments-focused product teams, guiding discovery, prioritization, and execution to deliver innovative, high-quality solutions.~ Build and strengthen relationships with key payment partners (e.g, Chase Paymentech, PayPal, American Express), aligning roadmaps, negotiating contracts, and ensuring compliance.~ Define and track key payments metrics, driving initiatives that improve operational performance, customer satisfaction, and stakeholder engagement.~ Champion biller and payer success by identifying workflow pain points and delivering enhancements that increase engagement, loyalty, and efficiency.~ Represent InvoiceCloud as a payments thought leader, sharing market insights internally and externally to advance innovation and brand presence.
EDUCATION
Georgia State University
Bachelor of Arts, International Business; German language and Business Environment
ABOUT JOE SAWYER
Strategic and execution-driven product leader with over a decade of experience delivering innovation in merchant services, fintech, and payment processing. I specialize in end-to-end product lifecycle ownership, from discovery through delivery and iteration—aligning cross-functional teams and roadmaps to drive measurable outcomes. My expertise spans platform modernization, funding and payouts solutions, PayFac enablement, and risk-compliant product development. I’m passionate about mentoring product teams, scaling GTM strategies, and building solutions that create lasting customer and revenue impact.What Sets Me Apart Innovative Leadership – I lead with curiosity and a forward-thinking mindset, consistently bringing new ideas to market that build customer loyalty and drive adoption. I foster a culture where innovation is both encouraged and expected. Collaborative Execution – I thrive in cross-functional environments, aligning stakeholders around shared goals to deliver cohesive, high-impact solutions. My leadership style is grounded in transparency, accountability, and trust. Positive Energy & Resilience – I bring energy and optimism to every challenge, helping teams stay focused, motivated, and mission-driven—even when the road gets tough.
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