Joe Sanfilippo

WORK HISTORY

EDUCATION

ABOUT JOE SANFILIPPO

I am a risk and control executive with more than 20 years of experience in financial services, focused on building strong governance and oversight frameworks that enable organizations to scale, innovate, and grow responsibly.In my current role as Control Head for Citi Marketing & Content, I lead the end-to-end risk management and control framework supporting Citi’s global marketing, advertising, branding, and content activities. The organization I support drives thousands of campaigns annually and generates billions of prospect and customer impressions across Citi’s major businesses, including U.S. Consumer Cards, Wealth, Markets, Banking, and Services.My work sits at the intersection of business growth, regulatory oversight, operational resilience, and reputational risk management. I partner closely with senior leaders across the firm to ensure that Citi’s marketing and content ecosystem operates with strong governance, effective controls, and a culture of accountability while enabling the organization to deliver innovative, customer-focused experiences at global scale.Over the course of my career, I have built and led high-performing teams responsible for:• Enterprise risk governance and control design• Regulatory and compliance risk management• Large-scale operational and business transformation• Cross-functional strategy and execution• Process engineering and operational efficiency• Agile technology and program developmentI am particularly passionate about developing engaged teams, solving complex operational challenges, and building durable systems that allow organizations to move quickly while maintaining strong risk discipline.My background spans consumer banking, startup operations, large-scale transformation initiatives, and enterprise program leadership - experience that enables me to identify opportunities to improve efficiency, quality, customer outcomes, and risk management across complex organizations.