Joe Ragosta

Parts and Equipment Sales Manager @Verduyn Tarps Inc

Hamilton, ON, CA

SALES MANAGEMENT EXPERIENCE: As a Parts and Equipment Manager across an omni-channel retail environment, I developed an expertise in leading a sales team.•Quoted prices, and provided a reasonable delivery commitment designed to obtain the customer\'s order or expanded order.•Described and explained use, operation, and care of merchandise to customers.•Set up and designed effective displays for merchandise in the brick and mortar store.•Developed product assortment that achieved sales and margin targets for the store.•Coordinated with customers, operations and purchasing to expedite or troubleshoot customer orders.•Initiated telephone calls to customers and potential customers to solicit purchases of stock or to follow-up previously quoted business opportunities.•Acted as a technical and/or market resource by counseling and advising customers.•Arranged for outside purchasing of materials and services to fill customer orders or items not in stock, or not normally stocked and/or used.•Recruited, selected and trained new staff. •Facilitated regular discussions with staff regarding improvements, critically reviewing and improving the sale processes where required.•Designed, Managed and added merchandise to the online store•Created product videos for the online store. •Successfully spearheaded campaigns on social media platforms including Facebook and Instagram•Implement marketing and promotion tactics that led to online growth.•Monitor online presence of company’s brand and engaged with users, strengthening customer relationships•Created, monitor, and scheduled telephone and email campaigns.

Toronto School of Business

Computer programming and System Analysis

Lakehead University

Bachelor's degree, Mathematics