Joe Philon
Wireless at T-Mobile
- Role
- Sr Manager, Cs Operations Support at T-Mobile
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
Experience
Sr Manager, Cs Operations Support
Jan 2017 — Present · Tampa/St. Petersburg, FL, US
Education
Saint Leo University
BA, Criminology
1996 — 1999
Skills
- Coaching
- Contact Centers
- Sales
- Avaya
- Management
- Team Building
- Operations Management
- Voip
- Team Leadership
- Sales Operations
- Customer Retention
- Customer Service
- Vendor Management
- Performance Management
- Crm
- Employee Training
- Hiring
- Business Process Improvement
- Call Center
- Outsourcing
- Professional Communication
- Program Management
- Call Centers
- Mobile Technology
- Workforce Management
- Customer Satisfaction
- Training
- Call Center Development
- Wireless
- Forecasting
- Cold Calling
- Business Analysis
- Process Improvement
- Direct Sales
- Team Management
- Cellular Communications
- Troubleshooting
- Strategy
- Account Management
- Change Management
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