Joey Pfeifer

About Joey Pfeifer

Business Systems Analyst with experience supporting complex enterprise initiatives across insurance and financial services. Known for translating business needs into clear requirements, driving cross-functional alignment, and strengthening system and process clarity. Skilled in data analysis, workflow documentation, test planning, and partnering with business users and technical teams to deliver high-quality solutions.I bring a blend of analytical thinking, operational understanding, and collaborative leadership. My background includes modernizing legacy processes, supporting rate- and product-related enhancements, and coordinating efforts across multiple teams to ensure successful implementation.I hold a Bachelor of Science in Management Information Systems from the University of Nebraska at Omaha.

Experience

1. Business Systems Analyst Iii

   Mutual of Omaha

   Jun 2025 — Present

Education

• University of Nebraska at Omaha

  Bachelor of Science (B.S.), Management Information Systems, Major

  2010 — 2015

Skills

• Vendor Management
• Research
• Customer Service
• Visio
• Event Planning
• Training
• Customer Satisfaction
• Software Development Life Cycle (Sdlc)
• Regression Testing
• Process Improvement
• QA Engineering
• Test Planning
• Public Speaking
• Social Media Marketing
• Time Management
• Project Management
• Leadership
• Teamwork
• Banking
• Risk Management
• Business Analysis
• Business Process Improvement
• Social Media
• Agile Methodologies
• Powerpoint
• Microsoft Excel
• Management
• Team Building
• Microsoft Office
• Sales
• Microsoft Word
• Team Leadership
• Test Cases