Joe Pezzulo

Experience

1. Sr Customer Service Engineer

   Rockwell Collins

   Feb 2007 — Present · South Florida, US

   Responsible for performing assignments requiring service of Collins avionics, avionics systems, telecommunications or computer equipment and systems. The primary functions are to direct or perform; installation, operation, maintenance, troubleshooting, repair and system test and training on site as required in accordance with Collins and customer requirements. The position can additionally be tasked with planning and implementing interfaces between Collins and Non-Collins equipment. May be required to act as on site lead for major field installation or modification programs. Services are performed using Collins approved methods and workmanship standards to ensure optimum equipment operation and customer satisfaction. Competence is required in utilizing developmental techniques for experimental or prototype equipment and during configuration changes in customer systems including interface with Collins and/or Non-Collins equipment.

Skills

• Aerospace
• Maintenance & Repair
• Helicopters
• Aircraft Maintenance
• Avionics
• Airworthiness
• Aircraft Systems
• Electronics
• Customer Support
• Airlines
• Aviation
• Do-178b
• Program Management
• Flight Test
• Testing
• Six Sigma
• Systems Engineering
• Arinc 429
• Engineering Management
• Test Equipment
• Aeronautics
• Lean Manufacturing
• Flights
• Engineering
• Aircraft
• Integration
• Commercial Aviation
• Satellite Communications
• Telelogic Doors