Joe Patterson

Vice President of Professional Services @NAVEX

Lake Oswego, OR, US

I lead a global team of consultants dedicated to delivering exceptional implementation, adoption, and value realization for our customers. I’m responsible for defining and executing strategic initiatives that align with NAVEX’s growth objectives, developing scalable service models, and identifying new revenue opportunities through innovative service offerings.I oversee sales enablement, hiring, training, and performance management across the consulting organization—fostering a culture of accountability, teamwork, and customer-centric excellence. My focus is on operational efficiency, project profitability, and driving measurable outcomes through data-driven decisions and continuous process improvement.Current priorities include achieving utilization and revenue targets, enhancing sales enablement for Professional Services, leveraging AI and ensuring we take full advantage of our PSA solution to unlock greater efficiency and insight across the business.

The University of Montana - College of Business

BS, Marketing and Management