Joe Okeeffe
Business Analyst
- Role
- Business Systems Analyst at CEI
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Joe Okeeffe
Analyst with experience implementing software development in both agile and waterfall methodologies. Projects included clients at financial services and health insurance industries. Completed 25+ hour, 17 course Business Analyst Learning Path from LinkedIn Learning; concentrations on business strategy and analysis. Also completed related Learn Path with in-depth business analysis skills. Earned LinkedIn Skills Assessment for Microsoft Excel. Collaborates well with software development staff, end-users, project managers and training departments. Gathers abstract concepts and provides analysis to allow departments take decisive action.Distinguished Toastmaster (DTM) recipient from Toastmasters International for communication and leadership.
Experience
Business Systems Analyst
Jul 2024 — Present · Pittsburgh, PA, US
Review existing customer service functionality in United Concordia.Write user stories in Agility, collaborate with developers to add new functionality to product backlog.Prepare test cases, conduct functional and regression testing, and verify new functionality.
Education
Penn State University
Bachelor's degree, Marketing
1980 — 1984
Community College of Allegheny County
Certificate, Computer Systems Analysis
2000 — 2006
Skills
- Software Development Life Cycle (Sdlc)
- Content Management
- Analytical Skills
- Analysis
- Process Improvement
- Framemaker
- Instructional Design
- Visio
- Vendor Management
- Online Help
- Confluence
- Snagit
- Management
- Business Process Improvement
- Change Management
- Technical Documentation
- Robohelp
- Project Management
- Training
- Sharepoint
- Business Analysis
- Software Documentation
- Sdlc
- Adobe Acrobat
- Hp Security Manager
- Requirements Analysis
- Requirements Gathering
- Leadership
- Consulting
- Technical Writing
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