Joe Morris
Customer Success Executive @The Stepstone Group
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WORK HISTORY
Customer Success Executive @The Stepstone Group
Manchester, GB
EDUCATION
Simply Academy - Open college
CeMAP Qualification Level 3 , Certificate in Mortgage Advice and Practice
Great Yarmouth College
Level 3 Travel and Tourism BTEC Diploma , Tourism and Travel Services Management
University of Hertfordshire
Bachelor's degree, Event and Tourism Management
University of Hertfordshire
BA (Hons) Degree, Event and Tourism Management (Including Placement Year)
Caister High School
GCSE, Varied
SKILLS
ABOUT JOE MORRIS
I am an experienced industry professional & Event Coordinator with over 6 years of cross-industry experience covering hospitality, retail, professional services and other sectors.I am currently exploring a career within customer service, working closely with our clients delivering the highest standard of service. I am actively working on training content with management to support internal staff members with onboarding & their development. I am now working on creating and delivering bespoke training sessions to our clients within the training & onboarding team within the TotalJobs Group.During career I have demonstrated cross industry skills, through providing compressive administration support to executives and clients, working within fast-past corporate ecosystems, resolving complex customer queries, managing financial budgets and costs, supervising and leading cross-functional teams, ensuring compliance with policies and exceeding challenging KPI targets set by senior managers. In the future, I intend to utilise my skill set and experiences to continue to add value to organsiations. To find out more about me, feel free to send me a message.Specialties: General Management, Retail Industry Knowledge, Cost Control, Shift Management, Budget Management, CRM Systems, Administration and Customer Service.
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