Joe Moore
Quality Assurance, Customer Service, and Risk Management Professional
- Role
- Division Manager at Covius
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Joe Moore
Over the past 25+ years I have managed a number of quality review departments, overseeing…
Experience
Division Manager
Mar 2018 — Present · Pittsburgh, PA, US
Designs policy and procedure, manages quality control and service staff for this national appraisal management company. Oversees the internal review of valuation products, including all residential appraisal types, fix and flip, valuations, inspections, and all types of enhanced and standard appraisals and field/desktop reviews. Interviews, hires, and educates staff on all areas of client, Fannie Mae/Freddie Mac, USPAP, UAD, EAD, and state reporting guidelines. Works directly with national clients to successfully improve their internal QC as well as helping design and implement portal integrations (UCDP, Encompass, Mercury, etc.).
Skills
- Process Improvement
- Loan Servicing
- Management
- Real Estate Appraisal
- Foreclosures
- Mortgage Banking
- Credit
- Quality Assurance
- Mortgage Lending
- Business Process Improvement
- Underwriting
- Analysis
- Reo
- Real Estate
- Refinance
- Portfolio Management
- Loans
- Risk Management
- Appraisals
- Valuation
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