Joe Lopes
Global Operations Director @JLL
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WORK HISTORY
Global Operations Director @JLL
Leading IFM mobilisation and transition for multi-site global portfolio on behalf of client. Transitioning to multi‑country workplace IFM delivery with transformation and mobilisation projects, introducing new CAFM and PPM tools that reduced overdue work orders and enhanced day‑to‑day employee experience. Directing multi-regional teams of FM operatives and vendor partnerships, overseeing CAPEX/OPEX governance, health/safety compliance, and client escalations while maintaining strong stakeholder relationships. Rolled out outsourced FM model with standardised processes, CAFM systems, and PPM overhaul—increasing hard services maintenance from zero baseline—for consistent high-quality service delivery.
EDUCATION
Royal Holloway, University of London
Bachelor’s Degree, Management Studies
St Charles 6th Form College
Business Studies, Business Studies
SKILLS
ABOUT JOE LOPES
Joey is a strategic, people‑centered workplace leader who connects operations, people and workplace strategy to shape world‑class environments that help to make a workplace more than just a place to work.He brings deep experience in multi‑site, multi‑region Integrated Facilities Management (IFM), managing large portfolios and IFM partnerships to deliver seamless, high‑quality services for thousands of colleagues while safeguarding well‑being, safety and compliance. He is known for caring and inclusive leadership that grows high‑performing teams, strengthens collaboration with vendors and stakeholders, and builds engaged communities across diverse cultures. Joey combines imagination, creativity and a continuous‑improvement mindset to re‑imagine workplaces—leveraging data, technology and sustainable solutions—to create joyful, comfortable and productive HQ’s and campuses where only the best is good enough. Joey’s years of experience and skills make him well suited to well suited to Account lead, Operations Director and Head of Workplace Operations roles.
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