Joe Lafrancesca
Vice President of Client Success @Creditassociates
Signup · Get unlimited contacts
WORK HISTORY
Vice President of Client Success @Creditassociates
Plano, TX, US
EDUCATION
Harford Community College
Business Administration and Management, General
SKILLS
ABOUT JOE LAFRANCESCA
I\'m a energetic and creative professional who is passionate about making any clients life easier and more fulfilled. I truly believe that creating a streamlined and positive customer experience will build a base of long lasting, loyal customers. My experience in sales, business operations and marketing have helped me develop myself into a well rounded asset to the channels and teams I support. I helped one specific market with some of the highest demanding customer bases, improve their customer satisfaction scores by over 13%. I built the first customer promise strategy for the company to build on. I believe making it easier for internal and external customers to do business is essential to overall satisfaction and return on investment. I get some of my best ideas from front line employee feedback and customers directly. I thrive on different perspectives and ideas from all around the world which is one reason I love to travel. I have been to over 25 countries and 6 continents. I want to help an organization grow their business and leave a positive impact on their customers. I\'m looking for an opportunity to share my experience and learn from others to make a difference in the world. I want to make a positive impact on people while challenging myself to always be a better person that knows I\'m always learning.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.