Joe Incognito

Operations Manager @Ricoh USA, Inc.

Austin, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 1995 — Present

Operations Manager @Ricoh USA, Inc.

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Austin, TX, US

Responsible for effective implementation and management of Service Excellence-Initiates \"add-on servives\" at client locations-Ensures quality and productivity standards are being met by team of On-Site Managers-Develops and implements new processes-Involved with customer presenations and validations-Supports Annual Custmer Strategy

EDUCATION

1987 — 1992

Texas State University

BS

1994 — 1995

Southwestern Paralegal Inst

Legal Assistant

SKILLS

StrategyDocument ImagingDocument ManagementRicohCustomer SatisfactionNew Business DevelopmentSales OperationsManaged Print ServicesCustomer ServiceCold CallingBusiness ProcessB2bAccount ManagementBusiness DevelopmentPhotocopierSales ProcessSalesforce.comDirect SalesLitigation SupportManagementMajor AccountsSolution Selling

ABOUT JOE INCOGNITO

Possesses strong ability to communicate both orally and in writing and effectively…

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Joe Incognito — Operations Manager at Ricoh USA, Inc. in Austin, TX, US | Unifers