Joe I.
President, Instructor @Shooting Stars - Firearms Academy
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WORK HISTORY
President, Instructor @Shooting Stars - Firearms Academy
Rockland County, NY, US
Successfully introduces students to new concepts, enables them overcoming obstacles, gaining confidence, acquiring new skills and implementing practical knowledge in the field.• Teaches basic firearms and ammunition courses to novices, beginners and experienced shooters.• Conveys the principles of safe firearms handling & shooting, firearms structure and function, shooting methods & principles.• Invariably ensures a professional and pleasant student experience.• Ascertains students process and understand the material presented, and are able to apply the practical skills in a relaxed, focused and enjoyable manner.• Promotes and manages the business, including website maintenance, social media, business networking and other promotion venues.
EDUCATION
Bergen Protective Services
NRA Certified Instructor, Pistol Shooting Instructor
Penn Foster Group
Firearms, technology, business, sighting systems, scopes
Gun For Hire
Refuse To Be A Victim Instructor
NRA
Range Safety Officer
Gun For Hire
NRA Certified Instructor, Rifle Shooting Instructor
Ohr Etzion Yeshiva High School
HS, Military
ABOUT JOE I.
Personnel Training & Development; both Technical & Corporate subject matters • Department Management; Technical Support, Customer Service/Relations Teams • Advanced presentation, public speaking, teaching & instruction skills; Curriculum Development • Excellent personal, written, & oral communication skills • Customer relations & CRM (Salesforce) management • Mother-tongue level Fluency in English, Hebrew, French, HungarianI specialize in providing expert technical support and customer service, including management of departments providing these services. This includes the complete gamut of daily operations and continuous improvement of these teams\' functions; CRM, Customer Satisfaction, Call Center, employee development and coaching, events, product education, and continuous employee skill-level advancement. I have expertise and experience with simple optical systems (sport optics), firearms and, their respective markets. An expert instructor, I bring abstract concept to life, for students on different levels, with diverse needs and goals, and different abilities.Statistical control, process improvement, interdisciplinary/inter-department liaison.
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