Joe Hiner
Problem Solver | Advocate
- Role
- Manager, Service Operations at Cruise
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Joe Hiner
25 years of business management focused on service design and technical knowledge. I pride myself on solving problems, responding to individual concerns or system wide issues with an open ear, creative solutions, and collaborative execution.
Experience
Manager, Service Operations
Dec 2020 — Present · San Francisco, CA, US
Built 24/7 service operations across multiple facilities throughout San Francisco. Provided a clear framework to balance the contradictory goals of high utilization and fleet wide maintenance and updates- Brought to production a unique program for rapid onboarding of associate technicians lacking prior experience in autonomous vehicle technology- Spearheaded continuous improvement in team and intra-departmental processes as well as professional development of technician…
Education
University of California, Santa Cruz
Bachelor of Arts (B.A.), Double Major in Politics and Philosophy, Cum Laude
2008 — 2010
American River College
Associate's degrees, Degrees in Microprocessor Architecture, Liberal Arts, and Social Studies., 3.6
1996 — 2006
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