Joe Hanlon

About Joe Hanlon

ACCOUNT MANAGEMENT & CLIENT SERVICES LEADER Transformational Sales and Client Services Leader with a proven track record of driving IT Solutions revenue growth, and transformation initiatives, across the IT, telecom, and pharmaceutical sectors in marquee brand companies such as NTT, Lucent Technologies and Merck. Experienced in account management, program management and financial oversight and I am passionate about driving business development building sustainable, strategic high-impact relationships with clients, partners, and vendors. Skilled at continuous process improvement to optimize performance and results as well as developing new service offerings expanding growth in existing accounts. Key Strengths:TEAM BUILDING & LEADERSHIP (P&L) • Promoted to direct global renewals strategy and execution for $1B+ in new and renewal SaaS and support hardware/software contracts, including $250M+ Annual Recurring Revenue (ARR). Oversaw P&L, Go To Market (GTM) strategy, and a team of 10 account managers serving 300+ Fortune clients supporting strategic partners including Cisco, Juniper, F5, Palo Alto, Infoblox, and Fortinet CLIENT & PARTNER RELATIONSHIP MANAGEMENT • Led a focused account management strategy overseeing contract renewals, and exceptional client service, ensuring long-term business success that resulted in maintaining a 95% retention rate for the largest partner contracts with Cisco.REVENUE GROWTH STRATEGY • Collaborated with Global System Integrators (GSI), VARs, product teams and GTM leaders identifying untapped markets in Cloud Services and providing support for Avaya equipment. BUSINESS TRANSFORMATION • Collaborated with CFO, Treasurer, and other key leaders on assessing the overall financial system construct and developing a new process. After detailed research, conducted a trial between Oracle and SAP, selecting SAP as the solution reducing consolidation cycle times by 40%. OPTIMIZATION • Led a post-merger initiative to integrate the Merck R&D community with Schering-Plough including systems infrastructure, data centers and processes. Optimized the overall structure to work within the future state architecture resulting in $40M in annual savings consolidating 18 date centers into 5 regional hubs and streamlining 300+ business applications. Specialties: Relationship Management, Account Management, Vendor Management, Customer Success, Sales, Financial Management, Program Management

Experience

1. Senior Client Partner

   Atlas

   Sep 2025 — Present · Berkeley Heights, NJ, US

   With over 25 years of experience, Atlas supports both Fortune 100 companies and emerging businesses, particularly within the life sciences industry. Our relentless focus on delivery excellence helps clients achieve tangible business outcomes and accelerate their key initiatives.​​ :​ – From optimizing portfolio, program, project, and product management to exceptional execution and realization of results.​ () – Empowering change and driving digital evolution. We catalyze transformative shifts in people, processes, tools, culture, and behavior.​ & – Leveraging AI, machine learning, and data analytics to fuel decision-making and innovation.​ + – Scaling, standardizing, and streamlining delivery operations.​​Through integrated management consulting, program consulting, and managed services, Atlas is the ideal partner to help organizations scale, remain flexible, and execute strategies with precision. We don’t just advise on best-in-class solutions—we ensure end-to-end execution with excellence.​​Visit our website at for more information.

Education

• University of Scranton

  Bachelor of Science, Economics/Finance

• Fairleigh Dickinson University

  MBA, Corporate Finance