Joe Gibson
- Role
- Senior Regional Technologist at Gilbane Building
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Joe Gibson
25 years of IT Systems Support ranging from Help Desk, Desktop Support to Systems…
Experience
Senior Regional Technologist
Jun 2018 — Present
Perform analytical, technical and administrative work in the planning, design, and installation of new personal computer systems, peripherals, networks, and end-user software. Confer with end users to determine types of hardware and software required Provide end-user support in the installation, configuration, troubleshooting and maintenance of all technologies located within assigned office or business unit, including but not limited to laptop and desktop computers, network servicers, printers and peripherals, Microsoft operating systems and applications, and basic network devices including switches and hubs Perform basic network administration including ID creation, password resets, as well as monitoring and maintenance of file systems and back up devices and software in conjunction with other GTG professionals Participate and assist in planning and performing user relocations Ensure compliance with information security implications and technology solutions Establish and maintain positive working relationships between GTG and external technology partners Authorize and appropriately code all equipment invoices for payment Manage, control and document inventory to ensure accurate asset management Purchase and install all Video Conference and Telephone systems and provides support on an ongoing basis Educate and train new employees on equipment use and GTG policies and practices Order, activate, and train on all mobile device services Work with Department Heads and Business Unit Managers on capital equipment budgets
Skills
- Blackberry Enterprise Server
- Teamwork
- Virtualization
- Microsoft Exchange
- Visio
- Servers
- Access
- Vmware
- Voip
- Disaster Recovery
- Altiris
- System Deployment
- Security
- Active Directory
- Technical Support
- Software Documentation
- Troubleshooting
- Customer Service
- Microsoft Office
- Windows
- Process Improvement
- Sap
- Vsphere
- Sharepoint
- Wsus
- System Administration
- Project Management
- Problem Solving
- Information Technology
- Networking
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