Joe G. Gonzalez
Store General Manager @Pep Boys
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WORK HISTORY
Store General Manager @Pep Boys
EDUCATION
California State University, Fullerton
Bachelor's degree, Business Administration and Management, General
SKILLS
ABOUT JOE G. GONZALEZ
Proficiently steer business operations ranging from human resources, sales, marketing, customer service, inventory control, procurement, and merchandising to asset protection, shipping/receiving, multi-safety, regulatory compliance, and P&L; sharp business acumen and consistently focused on maximizing bottom-line operational and financial performance ~ Successfully hire, train and direct top-performing management and support teams ~ Hands-on leader who promotes an “open-door” policy and collaborative work environment ~ Strategically coordinate/schedule personnel to maximize use of resources and contain labor costs while achieving operational goals ~ Talent for defining and implementing targeted action plans to grow business, expand sales channels, capitalize on trends, and facilitate competitive leveraging ~ Effectively plan, allocate and administer budgets to control operating expenses and boost profitability ~ Expertly develop and implement policies, procedures and operational systems to maximize customer servicing, client loyalty and operational efficiency; highly effective in evaluating trends to identify and mitigate loss, control and improve expense deficiencies, resolve operational inefficiencies, and enhance store-wide performance ~ Dynamic communication and relationship building skills; bi-lingual English and Spanish
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