Joe Fritz
Technical Program Manager | RTE, PMP, SSM, CSM | SaaS/B2B Software Development | Product Owner
- Role
- Technical Program Manager at Ryan
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Joe Fritz
As a Technical Program Manager at Ryan, LLC, a leading global tax services and software provider, I lead software engineering and development projects in the Indirect Tax and Grants, Credits, & Incentives domains. I have over two years of experience in this role and over 15 years of experience in technical program management, technical project management, and information architecture across various industries and domains.My passion is to help clients solve complex problems and deliver value through high-performing, efficient teams. I specialize in SAFe, Lean-Agile, and blended project management methodologies, and I hold certifications in SAFe (Scaled Agile) and I hold an SAFe RTE certification. Additionally, I hold several Scrum Master certifications and a PMP certification from the Project Management Institute (PMI).I enjoy creating successful partnerships by understanding the needs and goals of the stakeholders, building and managing the right teams, and enabling them to create innovative solutions using the best technology tools and platforms. My approach harmonizes understanding and executing on our corporate mission and executive vision with cross-functional team development, backlog management, and user story development to propel product enhancements and client solutions. The role capitalizes on my robust communication skills, ensuring alignment across cross-functional teams and successful project deliveries. My tenure at Ryan, characterized by a blend of scrum mastery and program management, underscores a commitment to excellence and a drive to innovate within the tax services industry.
Experience
Technical Program Manager
Feb 2024 — Present · Dallas, TX, US
Technical Program Manager for software engineering and development in the Indirect Tax and Grants, Credits, & Incentives domains.
Education
Stephen F. Austin State University
Bachelor of Arts - BA, English Language and Literature/Letters and Psychology
University of North Texas
Master of Education - MEd, Educational Leadership and Administration and Technology
East Carolina University
Football
1988 — 1989
University of Houston
None, Football
1989 — 1991
Comsewogue Senior High School
High School Diploma
1985 — 1988
University of North Texas
Master of Arts, English Literature and Technical Communication
1995 — 1998
Skills
- Program Management
- Disability Insurance
- Lead Generation
- Vendor Management
- Health Insurance
- Life Insurance
- Medicare Advantage
- Strategic Partnerships
- Strategic Financial Planning
- Business Analysis
- New Business Development
- Team Leadership
- Banking
- Risk Management
- Licensed Life & Health Insurance Agent
- Account Management
- Change Management
- Project Management
- Team Building
- Employee Benefits
- Crm
- Marketing Strategy
- Call Center
- Series 6
- Business Intelligence
- Insurance
- Fixed Annuities
- Product Management
- Strategic Planning
- Professional Indemnity Insurance
- Process Improvement
- Sales Management
- Property & Casualty Insurance
- Sales
- Customer Service
- Integration
- Marketing
- Series 63
- Contract Negotiation
- Group Life
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