Joe Davis
Onboarding Manager @ Channel Key LLC | Certified Customer Success Manager (CCSM) Level 2
- Role
- Onboarding Manager at Channel Key Llc
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Joe Davis
At Channel Key LLC, onboarding clients smoothly and effectively is our team’s hallmark, a testament to our collective expertise in troubleshooting and account management. My role as Onboarding Manager is underpinned by a Certified Customer Success Manager (CCSM) Level 2 credential, empowering me to implement strategic thinking in every step of the onboarding process.Our work revolves around facilitating customer success, a mission I passionately share with Channel Key LLC. This dedication is reflected in the meticulous management of onboarding operations and the problem-solving skills that I\'ve refined over three years in this role. Together, we have elevated the customer experience by fostering strong relationships and delivering on our promise of seamless transitions.
Experience
Onboarding Manager
May 2021 — Present · US
Education
San Jose State University
Political Science
2009 — 2013
UC Berkeley Extension
Full Stack Coding Boot Camp
2020 — 2020
Skills
- Process Improvement
- Management
- Customer Service
- Call Centers
- Business Development
- Strategic Planning
- System Administration
- Cloud Computing
- Security Clearance
- Cross-Functional Team Leadership
- Microsoft Outlook
- Leadership
- Project Management
- Servers
- Sharepoint
- Outlook
- Security
- Dns
- Team Leadership
- Account Management
- Government
- Microsoft Office
- Saas
- Program Management
- Troubleshooting
- Software Documentation
- Microsoft Exchange
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